He found that the capacitor went bad, so he replaced it, and he also did a full maintenance and checked to make sure that nothing else was wrong with the unit
Last Summer, we were in the middle of a heat wave. Thankfully, I had just gotten my HVAC unit serviced, so I was comfortable and had no issues for the entire season. Unfortunately, my neighbor Susan wasn’t so lucky because her HVAC unit broke down in the middle of the heat wave. I assume that happens a lot because the unit is working much harder to keep the house cool. Well, when Susan’s unit broke down, she could not find an HVAC technician who could fix the unit right away. In fact, her regular technician told her that it would take him 3 days before he could make it to her home. When Susan mentioned this to me, I felt that I needed to help her. I offered for her to stay in my home until her HVAC unit could be fixed. In addition, my sister’s husband is an HVAC technician, so I reached out to him to see if he could help. He was able to stop by Susan’s house the day after the unit broke, and thankfully, it was an easy fix. It took him about an hour and a half to diagnose and fix the issue. He found that the capacitor went bad, so he replaced it, and he also did a full maintenance and checked to make sure that nothing else was wrong with the unit. Susan was grateful that her HVAC unit was back up and running, and one year later, she has now been using my brother-in-law to service her unit for her. She learned a valuable lesson last Summer, and that is to get her A/C serviced frequently to avoid unforeseen issues.