I originally started actually working at a heating and cooling corporation doing work on the phones, I was doing this as a part-time job while in community school.
I absolutely had no idea what I wanted to do for a job, but it slowly dawned on me that I enjoyed actually working at the heating and cooling corporation.
I learned a lot about different heating and cooling issues from customers over the phone. I always arranged appointments to see our professionals, and most of the people were thankful, and of course, I ran into a few miserable customers who didn’t care about our services, but we mostly got positive reviews, and you simply can’t please everyone, that’s just the way things go in life, but so eventually, our boss was saying that we needed to sell more heat and A/C products and asked if I minded selling these products in different neighborhoods, then he said to offer a free gift, request a survey, and try to sell them more heating and cooling products. It was kind of hard for me at first because everybody was slamming the door in our face, but eventually, I learned that people like hearing about getting a free gift, so I started with that. I was giving people free thermostats which included a free replacement from our professionals. People like hearing this, but it was good for our corporation because it got our people in the door where they could have the opportunity to offer more services like ductwork cleaning or a free inspection of the heating and cooling to see what repairs they might need. I was able to sell people cool stuff like UV air cleaners, smart thermostats, and HEPA filters. It was fun, and now I’m in a heating and cooling trade school going for my heating and cooling certification.