I recently found a new hair salon ten minutes from my house.
The salon I used to go to shut down when the building it was in started having structural issues.
It turns out that the building needed a more substantial foundation; the foundation was for a two-story building, but it had, over the years, increased the number of stories. The new salon was almost always full of customers. The first day I visited, there was a blizzard outside, but the place had quality heating that welcomed me right from the door. It felt cozy in the salon. Apart from the hair dryers, the HVAC systems silently provided help with indoor comfort all through winter. Since I work at an HVAC company, I knew our fellow competitors had installed a heat pump at the salon not long ago. I went in for a haircut at the salon, and the unit made me feel at home. The owner, who also happens to be my friend from high school, told me she took heat pump service seriously. Before the current system, she was not keen on HVAC maintenance and took her time to call in for a furnace/heater repair. The trend caused the previous furnace to malfunction in the middle of the week when the salon was full of customers. Later the HVAC repairman said it was due to neglect. She now keeps her eye and ear open for any symptoms the system might show and calls the HVAC technician as soon as possible. She has since then learned more about heating to notice when something is amiss and regularly changes the furnace filter. Her dedication shows in her full salon and the quality of comfort the HVAC equipment produces.