I contacted a brand new HVAC service to have a tune-up performed on my system.
I frequently use the same service provider for all of my heating and air conditioning system needs, but there was a coupon in the magazine for a $59 service tune up from this particular company. When I called to make the appointment, the woman on the phone was very kind and courteous. She set me up with an appointment for the next day. When the repair technician arrived, I could not believe my eyes. I certainly didn’t expect to see someone that I knew, but that was exactly what happened. I recognized the face right away. It was a person that went to school with my son about 10 years ago. The young man named Jack recognized me right away too. We talked about my son for a few minutes and I found out what Jack has been up to since he finished high school. After we had a couple of minutes to chat about our lives, Jack got started on the HVAC tune-ups. When he was finished with the HVAC tune-up, we exchanged telephone numbers. I told him to call me anytime he needed something and he told me to have my son give him a call the next time that he was in town. It was nice to see a familiar face from the past and even nicer to know that there is a different HVAC service provider that I can call when there is an emergency. I absolutely trust that Jack can perform any or all of the services that I might need.
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