The HVAC unit at the office had been acting up for several days.
I called the HVAC company, but they could not send over any HVAC technicians because it was peak season, and they were swamped.
The HVAC professionals would be available after three days. As we waited for the engineers, indoor comfort reduced significantly. I requested the employees to work from home for the rest of the week. Since I am an HR, I prioritize creating a good working environment for my staff. When the repairmen finally showed up, they were fully dressed in the appropriate gear and came with the tools to fix the unit. I hoped they would not suggest getting a new unit as I still needed to be given such a budget. After introducing ourselves, I took the repairmen to where the unit was. One of the servicemen, though I looked familiar since I had never seen him before, I shrugged it off. They started with the HVAC maintenance, which included duct cleaning, fixing the ductwork to seal any leakages, cleaning the entire unit, and the air quality system. The same professional returned to my office and said he knew me from my brother’s birthday party. He was a good friend of my brother, though I did not remember him. To further help with indoor comfort, they changed the air filters, improving the air quality. I experienced increased indoor comfort from my office before the engineers announced they had finished the tune-up. At least now, my staff would be working in a great environment. The air purification system and the heat pump were now optimally functioning. Later that day, I rated five the home service I received from the local contractors.