I casually walked into an HVAC business as I waited for my sister to make it for our coffee date. I had never been to a cooling corporation because the local service provider was available on call, and the cooling technician would show up at a client’s house whenever we called. I was fascinated by their cooling equipment, but most of all, the electric heat pump caught my interest. I needed to replace my cooling unit, but I had no idea where to begin, so that must have been why I was interested in seeing the various cooling technology options that the business had in stock. I did find a cooling specialist or salesman who guided me through what each piece of equipment was meant to do to help with indoor comfort and achieve climate control. I needed more information than the HVAC contractor had offered, which meant that I would go down the rabbit hole of trying to research the HVAC installation. I did my research which turned out to be slightly confusing because some of the responses I got when I asked for people’s opinions online said to avoid it, while others said it was the best thing to have happened to them. The good did seem to outdo the bad, and I almost gave up. I had to decide before returning to the business, but I also had to rely on the quality AC service for guidance because my research had only confused me further. It was the most hectic window-shopping trip ever because I came back with nothing to show for it. It took five months to finally buy a new unit to replace my old one.