I was having some problems with my air conditioning unit a few weeks ago.
It wasn’t cooling my house properly, and it sounded horrible every time it started running.
I contacted the HVAC company I normally work with, and they sent someone over to service the AC unit that day. The HVAC professional was great and had everything fixed within an hour. A few days later, I received my bill in the mail. It was $200 for the service fee and whatever equipment he needed to actually fix my broken AC unit. I paid the bill and went about my week. A few days later though, I got a call from the HVAC company about my annual service appointment. It had been exactly 6 months since my last “service appointment,” and they were trying to get me to schedule another one before the Fall. I told them that someone had just come to my house a week ago to fix my AC unit, so I shouldn’t need a service appointment. However, the receptionist told me that my HVAC equipment still needed servicing for the upcoming season. I was furious that they were trying to swindle more money out of me! The HVAC professional who showed up at my house the week before should have already looked over my entire AC unit since it was broken anyway. I can’t work with a company who is either money hungry, or sends HVAC professionals who don’t actually do the job they’ve been paid to do. I told them that I’ll be finding an ethical HVAC company to work with from here on out.